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Advocacy & Information Services in NSW

Disability Advocacy Finder

Previously hosted on the DSS website, the Disability Advocacy Finder is now hosted through Ask Izzy. This tool allows you to search for disability advocacy providers in your area. Please note, this will only provide information on advocacy providers that receive federal advocacy funding.

Search the Disability Advocacy Finder here.

National Disability Gateway

This portal provides information and services to people with disability, their family and carers, so you can find the support you need. They can help you find information and support for financial issues, employment, assistive technology, housing, transport, health, education and human rights.

Call 1800 643 787 from Monday to Friday, 8am to 8pm.

ACTION Advocacy

ACTION for People with Disability covers the northern suburbs of Sydney, providing individual advocacy as well as advocating for systemic change, working to advance the rights of people with disability.

For more information visit their website or call on 02 9449 5355.


ADACAS is a disability advocacy organisation that has been operating in the ACT for 31 years, and in NSW for the last four years. In the Shoalhaven and Eurobodalla, they have funding under the National Disability Advocacy Program to support people with a disability on issues which include NDIS access, and Centrelink. In the Murrumbidgee, Southern NSW and Illawarra Shoalhaven Local Health Districts, they provide individual advocacy with funding from the NSW Disability Advocacy Futures Program.

For more information visit or call 02 6242 5060.

Australian Federation of Disability Organisations

The Australian Federation of Disability Organisations (AFDO) is the primary national voice to Government that fully represents the interests of all people with disability across Australia.

Their work includes:

  • supporting disability organisations and people with disability
  • lobbying government and other institutions on disability issues
  • advising government and other organisations about their disability policies
  • informing and educating the general community about disability, and
  • researching disability issues

Visit their website at

Blind Citizens Australia

Blind Citizens Australia is the national representative body for people who are blind or vision impaired. Blind Citizens Australia is also managed and governed by people who are blind or vision impaired.

BCA provide individual advocacy, information, peer support and systemic advocacy.

To contact Blind Citizens Australia, visit their website, email, text at 0436 446 780 or phone toll free on 1800 033 660.

Community Access Western Sydney (CAWS)

CAWS are based in Lalor Park in Sydney’s west, and undertake individual advocacy along with support coordination, individual support, plan management, and various group activities.

CAWS also provides healthy meals and distribute food to people in need from their Lalor Park Community Hub and the Lethbridge Park Community Centre.

To find out more visit their website, email or call 02 9893 8210 between 9am and 4pm.

Children with Disability Australia (CDA)

Children with Disability Australia (CDA) is the national peak body representing children and young people (aged 0- 25) with disability.

Children with Disability Australia represent children and young people by:

  • Listen and respond to the voices and experiences of children and young people with disability.
  • Advocate for children and young people with disability for equal opportunities, participation and inclusion in the Australian community.
  • Educate national public policy-makers and the broader community about the experiences of children and young people with disability.
  • Inform children and young people with disability, their families and care givers about their citizenship rights and entitlements.
  • Celebrate the successes and achievements of children and young people with disability.

For more information, visit their website at

CID (Council for Intellectual Disability)

CID are a disability rights organisation led by people with intellectual disability.

People with intellectual disability are at the core of CID, from their staff and decision-makers to the members of their board.

CID campaign for systemic change, helping organisations to become more inclusive and accessible. They also provide individual advocacy.

Visit their website at, email or phone 1800 424 065.

Complaints Resolution and Referral Service (CRRS)

Service for people using Australian Government-funded disability employment and advocacy services.

The CRRS can help people by:

  • helping you gain resolution of your issue or problem
  • providing you with information
  • helping to improve your experience as either an employee or a jobseeker
  • providing clarity to you on how the complaints process works.

For more information, visit their website at

Deaf Society

The Deaf Society is one of Australia’s leading providers of specialist services for deaf, deafblind, and hard of hearing people and their families. Their focus is that their members have access to all areas of life.

The Deaf Society have branches in Parramatta, Gosford, Newcastle, Lismore, Canberra and Wollongong. They provide a range of services from support coordination and NDIS plan management to translation and life skills.

To find out more visit their website, email, phone 1800 893 855, SMS to 0427 741 420, or via Skype at The Deaf Society.

Disability Advocacy NSW (DA)

DA’s helps people of all ages with any type of disability or mental illness get fair treatment in the Hunter,New England and Mid North Coast regions of NSW.

Some of the topics they may be able to assist with include helping you get a fair go:

  • from government departments, services and businesses;
  • at work, university, school and TAFE;
  • with accommodation, transport and access;
  • with legal, health care or financial issues;
  • with discrimination matters.

For more information visit their website at

Ethnic Community Services Co-operative

The Ethnic Community Services Co-operative provides multilingual and multicultural advocacy and culturally and linguistically diverse people. They also develop a range of innovative programs for children, families, people with disability, older people and carers.

The team at ESCS speak over 108 languages along with some Indigenous languages.

The idea behind ESCS is to make a difference in the lives of CALD people by advocating and listening, be educating, and providing services that support diversity and inclusion.

To contact Ethnic Community Services Co-operative visit, email or phone 02 9569 1288.

Ethnic Disability Advocacy Centre

Ethnic Disability Advocacy Centre (EDAC) is the peak advocacy organisation for people with disabilities from culturally and linguistically diverse backgrounds in WA. EDAC provides individual and systemic advocacy services for people with all types of disability including physical, sensory, intellectual and psychiatric conditions.

EDAC can advocate in areas such as the justice system, health-care, education, child-care, employment, housing, transport and others.

For more information visit their website at:

Family Advocacy NSW

Family Advocacy NSW is an independent and impartial advocacy organisation that works with families across New South Wales, Australia to promote and defend the rights and interests of people who have a developmental disability.

Some of the responses to enquiries made by families has varied depending on the circumstances but have included:

  • working with the caller to formulate a course of action;
  • sending resources such as articles or brochures to supplement knowledge and make the possibility of coming to an informed decision more likely;
  • providing contact details for other organisations where the information required is outside the areas of expertise of Family Advocacy such as legal matters;
  • completing research around an issue to ensure that the caller has the most up to date information or new perspectives about an issue;
  • making contact with a senior decision maker where an issue is of systemic significance.

For more information, visit their website at

First Peoples Disability Network Australia (FPDN)

First Peoples Disability Network is a nationwide organisation made up of First Nations People, offering services to those with disability and their families and local communities as well. The governing body consists of First Peoples with disability or lived experience of disability.

FPDN provide individual advocacy for Aboriginal and Torres Strait Islander people with disability, and they work towards the recognition, respect and the protection and fulfilment of the human rights of First Peoples with disability.

For more information visit, email or phone 02 9267 4195.

Intellectual Disability Rights Service (IDRS)

The Intellectual Disability Rights Service (IDRS) is a specialist legal advocacy service for people with intellectual disability in New South Wales.

The support they provide includes:

Legal Advice

  • Free of charge and can be over the phone or face to face
  • Legal advice is given to benefit people with intellectual disability
  • Appointments can be made by calling IDRS

Support at Police stations

  • State-wide service in NSW for people with intellectual disability
  • Includes telephone legal advice at the police station
  • Available to victims, witnesses and people accused of committing a crime
  • Operates 9AM-10PM, Monday-Sunday (7 days per week)

Help for parents with intellectual disability

  • For care and protection matters
  • Legal advice, information and referral service
  •  consultation and education is also available for service providers

For more information about the Intellectual Disability Rights Service please go to their website at:

Multicultural Disability Advocacy Association (MDAA)

The Multicultural Disability Advocacy Association of NSW (MDAA) is the peak body for all people in NSW with disability and their families and carers, with a particular focus on those from a culturally and linguistically diverse / non English Speaking background with disability.

For more information you can visit their website at:

Muscular Dystrophy NSW (MDNSW)

The mission of Muscular Dystrophy NSW is to empower, connect and support people with neuromuscular conditions, and effectively advocate for the neuromuscular community.

MDNSW provide individual advocacy, information, and support coordination along with camps and retreats and other great events that bring people together. They also have a strong commitment to research and fund raising into the treatments available for neuromuscular conditions.

Visit the MDNSW website at, contact them via email at or phone 1800 636 109, Monday to Friday from 9am to 4pm.

National Ethnic Disability Alliance (NEDA)

NEDA advocates at the federal level for the rights and interests of people from Non English Speaking Backgrounds (NESB) with disability, their families and carers so that they can participate fully in all aspects of social, economic, political and cultural life.

NEDA provides policy advice to the federal government and other agencies to secure equitable outcomes for people from NESB with disability, their families and carers.  NEDA undertakes projects relating to the NESB and disability communities.

NEDA works closely with its state and territory member organisations to ensure that its policy advice reflects the experiences of people from NESB with disability, their families and carers.  In states and territories where no NESB-disability advocacy agency exists, NEDA undertakes development work to try to establish a structure that can support and represent people from NESB with disability, their families and carers.

For more information visit their website at:

Parent Line is a telephone counselling, information and referral service for parents of children aged 0 to 18 who live in New South Wales.  The service also includes the Early Intervention Information Line.

From 25 August 2015 an online counselling service will also be available.

Services are available between:​

Monday – Friday 9am to 9pm
Saturday – Sunday 4pm to 9pm

For more information please visit their website at


Based in Penrith, PATH was established by a group of parents of children with disabilities and started as a community-based information and advocacy service for people living in the Nepean, Blue Mountains, Hawkesbury and Blacktown.

PATH provides support, information and individual advocacy for people, with disability of any age.

You can find more information on their website, email or phone them on 4721 0866.

Opening hours: Monday, Thursday and Friday from 9am – 4pm. Tuesday and Wednesday from 10am – 2pm.

Penrith Disabilities Resource Centre Inc

Penrith Disabilities Resource Centre Inc (PDRC) aims to provide resources and support to people with disabilities who live, work in, and/or utilise services based in the Penrith Local Government Area and/or surrounding areas.

PDCR’s main functions are to:

  • provide a regional Advocacy, Information and Referral Service for people with all types of disabilities, their families, carers, advocates and other service providers.
  • to work together with local residents, with all types of disabilities, to raise issues and concerns that affect them directly

For more information you can visit their website at

People with Disability (PWDA)

People with Disability Australia Incorporated (PWDA) is a national disability rights and advocacy organisation.   PWDA’s primary membership is made up of people with disability and organisations primarily constituted by people with disability.

  • Boarding house advocacy
  • Disability rights information service
  • Education and training
  • Individual and group advocacy
  • Membership services
  • Supported projects

For more information about PWDA please visit their website at

Public Interest Advocacy Centre (PIAC)

The Public Interest Advocacy Centre (PIAC) is an independent, non-profit law and policy organisation, committed to social justice and addressing disadvantage.

PIAC helps people by providing legal assistance, policy advice and training. PIAC works with people who have least access to economic, social and legal resources and opportunities. This includes people experiencing homelessness; children in detention; Aboriginal and Torres Strait Islander people; people who have suffered discrimination; and, those who struggle to access essential services.

For more information about PIAC please visit their website at

Spinal Cord Injuries Australia (SCIA)

Spinal Cord Injuries Australia is all about promoting independence, and continues today with a proud history of providing consumer based support and exercise rehabilitation services to people with physical disabilities.

Support provided  by SCIA includes:

  • Accommodation and emergency care
  • Advocacy Services
  • Employment service
  • SCIA Grant Scheme
  • Information service
  • Injury prevention – team safe
  • Peer Support
  • Regional services
  • SCIA events and activities

For more information visit their website at