click here to return to the home page of PDCNPDCN Bulletin #32 November 9 2004

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CONTENTS

Welcome to Issue No: 32 of THE PDCN BULLETIN, our topical issues newsletter and information source for opinion formers, decision-makers and others interested in disability sector topics. The bulletin is produced by the Physical Disability Council of New South Wales (PDCN). We are the peak body representing people with physical disability across the State.

Our aim is to provide readers with accurate, up-to-date and timely information, comment and analysis of disability sector issues from the perspective of people with physical disability in NSW, including children with disability and their representatives.

  1. PDCN Annual General Meeting
  2. Audit Office Report on the Home Care Service of NSW
  3. PSO/ATLAS Reality Of Service In 2005: Public Meeting
  4. NSW Network of Women With Disability
  5. Wheelchair Accessible Taxi Review
  6. Rural Network for People With Disability
  7. Disability Council of NSW Job Vacancy: Executive Officer
  8. Nepean Disability Expo 2004
  9. The PDCN Forum
  10. About The PDCN Bulletin

     1. PDCN Annual General Meeting

    The PDCN Annual General Meeting takes place on Sunday, 28th November at the offices of PARAQUAD at 6, Holker Street, Silverwater. All members and supporters of PDCN are invited to attend.

    Following the formal business of the AGM, Chris Dodds, President of the NSW Council of Social Service, will speak on challenges facing by people from disadvantaged communities, community groups and non-government organisations.

    PDCN AGM
    Sunday, 28th November 2004
    Meeting starts: 1.30 p.m.
    Paraquad NSW
    6 Holker Street, Silverwater

    BBQ follows guest speaker

    Final documents, including Annual Report and Accounts, management committee ballot forms and motions will be distributed to PDCN financial members on Wednesday, 10th November.

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2. Audit Office Report on the Home Care Service of NSW

The NSW Audit Office has published its long-awaited performance audit report of the Home Care Service of NSW. The full document can be viewed on the Audit Office web site at

external linkhttp://www.audit.nsw.gov.au/

In its summary of the report, the Audit Office writes the following:

"About the audit

This audit examines how well the Home Care Service (HCS) assists people and delivers value for money.

The HCS provides domestic assistance and personal care services to frail older people, younger disabled people and respite care for their carers. These services help people to remain living at home.

In 2003-04, HCS assisted nearly 51,000 clients and provided 4.2 million hours of service.

The Home and Community Care (HACC)Program is a joint Commonwealth / State initiative established to fund home-based support and assistance. The HCS is the largest provider of HACC services in the State.

Audit opinion

We recognise that HCS operates in an increasingly difficult and changing environment. The demand for services is continually growing with our ageing population. People with often complex needs expect support so they can remain living at home.

Although there are many service providers, this impacts more on HCS than others. HCS is both the largest provider and the only Government provider. It is often the first, and only, agency approached by those in need.

However, HCS does not have the capacity to meet these needs. Currently at least 50 per cent of those eligible to receive a service will miss out. Under the current system, there are inequities in service delivery.

The ability to receive a service depends on when the applicant calls, where they live and if this coincides with service hours becoming available at the local HCS branch. In addition, applicants who miss out on a service may not automatically be referred to another provider.

Clients also remain with HCS until they choose to leave, move to full-time residential care or die. HCS does not assess individual 's needs to determine if they have changed over time and may be better met in a different care setting.

HCS needs to better manage both demand and expectations regarding access to the services it provides.

Providers of community care differ by service type and intensity, and the Department of Ageing, Disability and Home Care needs to decide where the HCS sits in this continuum. This would better define eligibility and would assist HCS to allocate priorities.

Overall, we are unable to form an opinion about HCS and value for money. It is not possible to assess the direct effect HCS has on helping people to remain at home longer than if this assistance was not available.

The Commonwealth Government has also recently reviewed support programs in the home and has identified the need for immediate reforms to improve access, service provider quality and accountability.

The recommendations in this report align with the proposals identified by the Commonwealth Government as part of its reform agenda.

Summary of recommendations

The report highlights the need for HCS to change. We recommend that the Department of Ageing, Disability and Home Care in regard to the HCS:

  • Fairer access to services
    • clarify where HCS should sit as a service provider in the community care continuum
    • develop eligibility criteria that direct resources to those most in need
    • develop an exit policy
    • refer eligible applicants to alternative providers where HCS cannot meet their needs
    • maintain a waiting list for eligible applicants most at risk
  • Ensure service quality
    • introduce a standard approach for client reviews and assess the quality of services in the home
  • Better manage the service
    • define resources, service types, targets, and key performance indicators and publicly report on performance
    • develop and implement a common approach to determining fees"

PDCN welcomes the publication of the Audit Office report although we do not necessarily agree with its recommendations. We are consulting with other disability organisations in the weeks ahead and will submit a formal comment before Christmas.

The report's observations about high levels of unmet need, inconsistency across the State and inadequate assessment and referral regimes match our own views about HCS. We do not share the view, however, that specialisation on a narrower target group would be beneficial and we are utterly opposed to any increase in the 'user pays' approach to public services.

We will publish our detailed comments on the report through this Bulletin and on the PDCN web site. We urge everyone to reads the document and make your opinions known to your local Member of Parliament, the Minister for Disability Services and the NSW Treasurer.

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3. PSO/ATLAS Reality Of Service In 2005: Public Meeting

Action for People With Disability Inc has organised a public meeting on PSO / ATLAS funding and services to be held at the Dougherty Centre Auditorium, 7 Victor Street, Chatswood on Tuesday 23rd November, 2004. The meeting starts at 6.30 p.m.

Action provides advocacy and support for people with disability in the Metro North region. The agency is holding this meeting in response to requests for people to have an opportunity to inform and support each other, and to inform the Department of Ageing, Disability and Home Care of the reality of the changes in hours and/or quality of service for people accessing PSO/ATLAS in 2005, following the Government's decision to change funding levels and move to 'block' funding without consultation with people with disability and their families.

Action asked the Director General, Brendan O'Reilly, when families will be informed of their 2005 service, and he stated that the majority of people would know by the end of October. Action has invited the Minister and Deputy Director General of DADHC Ms Carol Mills to attend the meeting to speak with families and inform them of the outcome of the EOI process for services, the appeals process and the level of additional funding available across the State for those people who will have less quality or hours of service in 2005.

If you require any further information regarding this meeting or need support to attend, please contact Action on:

  • Phone 9449 5355
  • Fax 9449 2652
  • Email action-for-people@swiftdsl.com.au
  • PO Box 297 St Ives 2075
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4. NSW Network of Women With Disability

Women have been meeting regularly since April. We now have regular gatherings in nine locations. For information on these meetings, contact Sharon or visit the link on our website ...network/women/events.html

Women have been working on a number of areas including developing responses to inaccessible supermarket check-outs and the locations of accessible parking spaces in local areas. We're also building a case to address access issues at polling places highlighted by our experiences at recent Federal elections.

The Network has an e-list, which is open to individual women with disability who are members of the Network.

If you'd like more information about joining the Network or any of our activities, contact Sharon at PDCN.

  • Phone 9552 1602
  • Freecall 1800 688 831
  • E.mail pdcnsw@pdcnsw.org.au
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5. Wheelchair Accessible Taxi Review

The Ministry for Transport has published the "Interim Brief" of the Ministerial Taskforce on wheelchair accessible taxis. The report is available on the Ministry's web site and can be viewed at external linkwww.transport.nsw.gov.au/pubs_legal/

PDCN is a key participant in the work of the Taskforce. We are wholly committed to ensuring that its final report becomes a catalyst for progressive change in the NSW taxi industry. Like other stakeholders we are acutely aware that the DDA Disability Standards on accessible transport require wheelchair accessible taxi services to have the same response times for booked services as other cabs. We note that the clock is ticking on that requirement. The target date is December 2007.

PDCN believes that the best way to ensure the industry and the regulator (the NSW Government) can meet their legal duties in 2007 is to implement two changes:

  1. Introduce a performance-related financial incentive for drivers of WAT.
  2. Move towards a universally accessible fleet over an agreed period (we favour ten years) financed by a levy generated from the entire customer base (not just wheelchair users)

You can read documents submitted by PDCN to the Taskforce on our website. Our response to the first draft is located at .../04/WATASKFORCE.html

Our comments on the commercial viability of WAT can be viewed at .../04/WATVIABILITY.html

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6. Rural Network for People With Disability

INDEPENDENCE [RURAL DISABILITY NETWORK] has been formed by and for people with disability living in rural and remote areas. We would like to hear from anyone who is interested in becoming a member.

For more information please contact Lori Grovenor

Phone 02 63867322
Mobile 0429233990
Email
lgrovenor@bigpond.com

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7. Disability Council of NSW Job Vacancy: Executive Officer

Department of Ageing, Disability and Homecare - Disability Council of NSW EXECUTIVE OFFICER (CLERK GRADE 11/12) DISABILITY COUNCIL OF NSW.

Job Reference ADD04/364. Total Remuneration package of $ 99,914pa ($78,290 - $ 90,543). Includes employer's contribution to superannuation and annual leave loading.

The Disability Council of NSW is seeking a dynamic, strategic thinking and well-networked person to lead Council in its role as the official adviser to the NSW and Commonwealth Governments

The Council consists of up to eighteen people with a disability or experience of key disability issues who can identify & develop advice on systemic barriers affecting full participation in the community by people with disabilities. Council is supported by a small and energetic team.

SELECTION CRITERIA

  • Comprehensive understanding of the current State & Commonwealth issues for people with disabilities, their families and communities.
  • Knowledge of State & Commonwealth legislation & policy relevant to people with disabilities.
  • Ability to apply strategic thinking to complex issues & assist the development of high quality advice.
  • High quality analytical & information seeking skills.
  • High quality negotiation skills.
  • Leadership skills with the ability to manage & support an enthusiastic & diverse team of both staff & Council members within a Project Management Framework.
  • High quality communication skills, both written and oral.
  • Tertiary qualifications in a related discipline or demonstrated experience in a similar role.
  • Knowledge & understanding of Equal Employment Opportunity; Ethical Practice; Ethnic Affairs Priorities Statements; & Occupational Health and Safety.

Inquiries Andrew Buchanan, Council Chair, (02) 9211 2866 or email ab_com@bigpond.net.au

Information packages Margaret Garside (02) 9211 2866 or email info@discoun.nsw.gov.au

Applications, marked "Confidential" to be sent to The Recruitment Clerk, Central Corporate Services Unit, GMT, 1 Farrer Place, Sydney NSW 2000 or email recruitment@ccsu.nsw.gov.au

Closing Date 12th November 2004

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8. Nepean Disability Expo 2004

Thursday 2nd December, 2004, 10am to 6pm. St Marys Leagues Club, Cnr Forrester and Boronia Roads, Nth St Marys. Everyone Welcome - Admission FREE

Wheelchair accessible transport will be available from St Marys Railway Station to the Expo. Community transport to the Expo is available - bookings are essential

Exhibitors will include

  • Disability related equipment
  • Specialised transport
  • Communication and Mobility Aids
  • Accommodation
  • Augmentative Technology
  • Government Services
  • PSO/ATLAS
  • Adult Day Programs
  • Supported & Open Employment
  • Special Education
  • Respite
  • Community Organisations
  • Support Groups
  • Early Intervention

For Further Information

  • Anglicare Nepean Region - Cathy or Diane 02 4731 8399
  • Penrith Disability Resource Centre (PDRC) - Di or Kevin 02 4732 2363
  • Fax - 02 4721 8168
  • Email pdrc@pdrc.org.au
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9. The PDCN Forum

The PDCN Forum is an email list where people and ideas come together around issues of concern and interest to people with physical disability across NSW. We're not trying to re-invent the wheel here. external linkPDCA and external linkOzAdvocacy provide forums for national discussions, which we are part of.

The PDCN Forum is

  • to share ideas;
  • to debate issues;
  • to formulate new strategic directions for disability policy;
  • for people with physical disability in New South Wales, Australia;
  • for others involved with the Physical Disability Council of NSW (our Management Committee, our Advocacy Network and close contacts) .

The PDCN Forum is

  • about re-shaping the society in which we live;
  • about making our society more accessible, more inclusive and better equipped;
  • ensure that the rights of people with physical disability are met;
  • in New South Wales, Australia.

The list is managed by Dougie Herd, PDCN Executive Officer and administered by our Project Officer, Craig Andrews.

TO JOIN see http://groups.yahoo.com/group/pdcnforum/

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10. About The PDCN Bulletin

The PDCN BULLETIN is compiled by Dougie Herd (PDCN Executive Officer). The views expressed in the BULLETIN are not necessarily those of PDCN. If you wish to comment on the BULLETIN or submit a short article for inclusion please contact:

Dougie Herd
PDCN Executive Officer
St Helen's Community Centre
3/184 Glebe Point Road
Glebe NSW 2037

Email pdcnsw@pdcnsw.org.au
Tel (02) 9552 1606
Freecall 1800 688 831
Fax (02) 9552 4644

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Previous bulletins can be downloaded from the PDCN Web site www.pdcnsw.org.au/bulletin/

PDCN welcomes comments and feedback about the bulletin. And please forward it to anyone who would find it useful. If you would prefer not to receive our bulletin please let us know and your address will be removed from list.

Monday, 8th November 2004


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©PDCN, Physical Disability Council of NSW 184 Glebe Point Road, GLEBE NSW 2037 Australia
Phone (02) 9552 1606
Fax (02) 9552 4644 TollFree 1800 688 831 (within NSW) TTY (02) 8223 7579
URL
www.pdcnsw.org.au Email pdcnsw@pdcnsw.org.au

©2001-2007 Physical Disability Council of NSW (PDCN) | Revised: 17 November 2004