NSW —
Technical
Aid for the Disabled (TAD) NSW
— a charity organisation using volunteers dedicated
to the design, construction and provision of aids for
people with disabilities — has selected Cincom's
Priority ERP (Enterprise Resource Planning) system to
improve its production processes and procedures.
Priority will mainly be used for
managing the process of producing made-to-order equipment
for people with special needs where each item is custom
designed and tailored to the individual's requirements,
and will replace numerous Excel spreadsheets and Access
databases.
The software will also assist in
managing TAD's extensive client network including
recording all business processes and procedures to help
share valuable information throughout the company.
In the future, Priority will be
used to assist in the management of the Computer Loan
Service in the use of components from donated computers
so they can be given to people with a disability.
CEO of TADNSW, Joy Barrett, says
they decided on Priority due to its flexibility, ease of
use and extensive functionality.
"One of our main goals is to better
manage the transfer of knowledge between people," says
Barrett. "With Priority we can capture and store that
knowledge thereby making it available for people within
the organisation to solve complex problems.
"This will help our staff improve
the way we allocate and manage individual jobs."
Barrett cited the simplicity of
Priority as a major factor in making the implementation
and its subsequent application extremely manageable.
"There is no need for additional
support staff to manage the software," she says. "Our
current IT staff are adequately able to manage the system
which results in a better return on our investment."
TAD is managed by a Board of
Directors and has 18 staff working in the head office
housed in the Royal Rehabilitation Centre Sydney in Ryde.
TAD has 12 branches and interest groups throughout New
South Wales that are run entirely by local volunteers
with the support of Ryde staff.
