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Telstra pulls the plug on disabled at Wyangala
3 April 2006

NSW Wyangala Waters State Park management, staff and Trust Board are unanimous in their anger at Telstra's removal of a disabled access public phone from the park's main camping area.

Telstra technicians arrived recently and removed the phone and booth located near the kiosk at the main camping area - taking the only wheelchair friendly phone in the area.

Two standard phone booths were left.

With no mobile phone coverage, the loss means that if you are in a wheelchair, you can no longer access any communication in the park - unless you ask someone else to make the call for you.

Already, park management and the Wyangala Waters State Park Trust have protested to the Minister, shocked and angry at the sheer callousness of the decision.

"There was no consultation at all," said Joan Housden, Wyangala Waters State Park Trust president.

"If they had just gone to the other end, they could have taken one of those, but instead they took the one that was easiest and closest."

Manager Gary Redman agreed.

He confirmed there had been no consultation, although they had heard rumours and seen media coverage about other phones removed.

However, it wasn't until they provided directions to two lost technicians that they realised it would happen to Wyangala.

"Fine, if they had to take one, but why the disabled one?" Mr Redman said.

"This was a specially designed phone booth, it was wider and shorter, allowing people in wheelchairs to still reach the phone and be able to call. Wheelchairs won't fit in the other booths.

"We did not even know it was the disabled booth that was being taken out until it was gone."

The manager said the park regularly hosts disabled visitors, amongst the thousands who stay during the warmer months and at present, its accommodation is almost fully booked for Easter.

Another Trust member, Alan Harcombe, was incensed at the action.

Adding to the hurt of losing the phone was the fact the Trust had spent several thousand dollars installing a concrete ramp to the phone, at the its own cost.

The ramp has now been made useless, with valuable and desperately needed funds that could have been used elsewhere in the park gone.

Ms Housden said the loss of the phone was of real concern to her and staff.

"We have real safety issues and it is really worrying to me not having any mobile phone coverage out there and now no disabled phone access."

She was also concerned about the future of a phone located just outside the park.

"It's used a lot by the travelling public if their car is broken down or any other problems. We can't lose that one."

Source The Cowra Guardian 3 April 2006
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Physical Disability Council of NSW
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