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PADP is run by NSW Health.
PADP is not run or managed by the Physical Disability Council of NSW.
Your local area health service can give you
the phone number of your local PADP Lodgement Centre.

PADP is currently undergoing some extensive modification to the programme. These will result in the gradual centralisation of local PADP services centres into one statewide service. To learn more about these changes - click here to read the Frequently Asked Questions about PADP on the NSWHealth website.

What is Program of Appliances for Disabled People (PADP)?

The Program of Appliances for Disabled People (PADP) is a NSW Government program for people with disabilities. Adults and children are eligible to apply.

The role of PADP is to assist eligible residents of NSW who have a permanent or long-term disability to live and participate in their community by providing appropriate equipment, aids and appliances.

PADP is administered locally from Lodgement Centres and appliances issued through PADP remain the property of the Area Health Service.

Contacting you local PADP Lodgement Centre

Your local PADP Lodgement Centre operates during normal business hours (Monday to Friday).
For contact details see this page.

You are eligible if you:

  • have a long-term or permanent disability and need equipment to live and participate in the community;
  • live permanently in NSW;
  • are unable to obtain equipment, aids or appliances from any other government program;
  • have not received compensation or damages in respect of the disability ;
  • have been discharged from hospital for at least one month; and
  • are not eligible for the provision of equipment under a loan arrangement or on a permanent basis by a hospital or health service for the condition for which the equipment is required.

Types of items available

PADP provides a wide range of equipment, aids and appliances.

Children and young people under 16 years of age and people on low incomes are eligible for the full range of equipment provided by PADP.

People on higher incomes may qualify for PADP equipment, aids and appliances which cost in excess of $800.

Your prescriber or your Lodgement Centre can advise you whether the item you need is available.

Applying for PADP assistance

All applications for assistance should be made on a PADP application form available from your PADP Lodgement Centre.

The application must be accompanied by a prescription from a specialist medical practitioner or another authorised prescriber.

Your application must also include either a copy of your latest Australian Tax Office Notice of Assessment or details of your Centrelink pension or Health Care Card.

You should send your completed application form to your local PADP Lodgement Centre.

Your application is assessed by your PADP Coordinator in the first instance, and may be considered by the local PADP Advisory Committee. Equipment is available based on priority according to need and your financial situation.

The PADP Coordinator for your area will let you know when your equipment can be picked up or delivered and what payment is required.

If your application is unsuccessful or you wish to comment about any matter, your options include

  • discussing the matter with the PADP Coordinator or
  • the manager lodging a complaint with the Complaints Officer of the Area Health Service
  • or contacting the Health Care Complaints Commission on telephone (02) 9219 7444 or 1800 043 159 (outside Sydney metropolitan area).

Cost of the equipment

People who receive assistance through PADP are required to make a payment of $100 towards the cost of the items they have received. You can only be asked to make one payment of $100 in any given financial year.

Some higher income earners are required to make a payment of 20 percent of the cost of the item.

Your PADP Coordinator will be able to advise you what payment will apply given your particular circumstances. If you would like an item that is more expensive than the one prescribed, you will need to meet the additional cost.

If the equipment needs repairs or maintenance

If the equipment requires repairs or maintenance to be carried out, you need to contact your PADP Lodgement Centre. The Lodgement Centre will arrange for the repairs to be made. Only in emergency situations will the cost of repairs be reimbursed without prior approval by your Lodgement Centre.

Further reading

PADP Campaign

PADP Position Statement

Other Sources of Equipment Loans

PADP Local Lodgement Centres

PADP and the Income Test for Eligibility Discussion Paper, 2000

Problems with PADP

PADP - Some Solutions

From - 204 KB NSW Health PADP Policy document

this page updated 15 August 2008

The Physical Disability Council of NSW Inc (PDCN) is the peak body representing people with physical disabilities across New South Wales.
PDCN is involved in information, education and systemic advocacy for, and on behalf of, people with a physical disability.

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PDCNSW Inc is funded by the NSW Government's Department of Ageing, Disability and Home Care.
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