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Westbus application for temporary exemption from the DDA

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Public Transport — Priority Issue

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Graeme Innes
Deputy Disability Discrimination Commissioner
Human Rights and Equal Opportunity Commission

Monday, 5th August 2002

Dear Graeme,

The Physical Disability Council of NSW objects to the application from Westbus, seeking temporary exemption from the DDA. We urge the Human Rights and Equal Opportunity Commission to reject the application on the grounds that to grant it would unreasonably and unfairly discriminate against a section of the population of people with disability.

Our arguments in favour of denying the exemption are straightforward.

  • First among our views is this: As an operator of a public service, Westbus has a duty not to discriminate against people by virtue of their disability. We feel, therefore, that the responsibility lies with Westbus to ensure that wheelchairs, like prams, strollers, walking frames and other items (such as luggage) can be carried safely in their vehicles. The duty must surely fall upon an operator to ensure its vehicles are designed and operated to ensure that all goods and items can be carried safely.
  • The application by Westbus seeks to transfer responsibility for safety from the operator to the passenger, uniquely in the case of wheelchair users who may or may not decide to transfer. This is clearly not consistent with the NSW Passenger Transport Regulations. No operator, in this case, should be permitted to use the DDA as a means of avoiding its obligations to conform to other legislation.
  • It appears to PDCN that Westbus, faced with an employee-related question of Occupational Health & Safety, is electing to pursue what it sees as an easier option, i.e. discrimination against a proportion of its passengers. We feel that Westbus should address its Occupational Health & Safety concerns within the context of a non-discriminatory framework for passengers.
  • The legislative issue at the heart of this matter is not the Disability Discrimination Act but the NSW Passenger Transport
  • Regulations. Westbus could seek amendment to section 16 of the Passenger Transport Regulations, giving its driver's discretionary powers, without any need to seek exemption from the DDA and, thereby, deny the right of some people with disability to be free from discrimination.
  • The decisions of Westbus to reach an accommodation and negotiated solution to safety matters in relation to wheeled-walking frames (which are permitted on the operator's buses) clearly indicates that it is within the current power and authority of Westbus to accommodate and carry passengers with equipment that cannot be stored in luggage areas. Given that Westbus has, itself and without recourse to the DDA, established precedent in relation to the carriage of wheeled mobility aids we can see no justifiable reason why it should be permitted to abrogate its responsibility to use the same power and exercise the same authority when it comes to wheelchair users.

In addition to the factors above, which relate to the action of Westbus, we wish to add the following considerations to our objection to the application for exemption from the DDA.

  • Westbus and its State regulator, the NSW Department of Transport, could and should find ways within the NSW Passenger Transport Regulations to resolve the current difficulty to the mutual benefit of the operator, its employees and people with disability who use wheelchairs.
  • HREOC should not been drawn into adjudicating on matters that are, firstly, about Occupational Health and Safety debates between an employer (Westbus) and its employees (drivers and their union) and, secondly, about the regulatory framework established by the State under which Westbus is granted a licence to operate a public service.
  • Even if it could be shown that, in this instance, it is legitimate for HREOC to become involved (and PDCN maintains that HREOC is being drawn into a debate that is not truly about disability policy) we urge HREOC to reject the application on the grounds that it does not meet the test articulated by HREOC when it granted a temporary exemption to Kendell Airlines.
  • At that time, HREOC explained that a temporary exemption could be and was granted to the airline because it presented an acceptable action plan showing how, during the period of the temporary exemption, the airline would act to further eradicate the possibility or likelihood of discrimination. Westbus has offered no such action plan. This operator shows no inclination to take action, at any time during the period of any exemption, to act to eradicate discrimination. The strategy of Westbus seems clear from its application. During the period of its requested exemption the operator proposes to do nothing but wait for the DDA Draft Transport Standard to be enforced.
  • PDCN understood from the ruling by HRDEOC in relation to Kendell Airlines that doing nothing was and is unacceptable with regard to applications for temporary exemption from the provisions of the DDA. It would clearly be inconsistent with the precedent established in the Kendell Airlines case for HREOC now to grant a temporary exemption to Westbus.

In closing, I wish to repeat that PDCN strongly objects to the application from Westbus. We are certain that the operator can and should build on its existing procedures, operating policies and regulatory obligations to negotiate with its employees and the State regulator an acceptable, non-discriminatory, safe solution to its current Occupational Health and Safety question.

Yours sincerely,

Dougie Herd
PDCN Executive Officer


— PDCN Submission to Human Rights and Equal Opportunity Commission - 2002

Public Transport — Priority Issue

this page updated September 22 2006

The Physical Disability Council of NSW Inc (PDCN) is the peak body representing people with physical disabilities across New South Wales.
PDCN is involved in information, education and systemic advocacy for, and on behalf of, people with a physical disability.

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