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Parking Issues and People with Physical Disability

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1. Introduction

The purpose of this discussion paper is to raise issues around parking difficulties faced by people with physical disability. We suggest possible solutions in the paper and welcome comments from anyone interested in the topic.

2. Why is Accessible Parking so Important?

Whatever view we may take of the role (for good or ill) of cars in modern times it is impossible to avoid this simple truth: Our towns and cities have been developed and planned on the assumption that private car use is and will remain a dominant transport form for the foreseeable future.

All members of society make use of cars for all kinds of purposes: to go work, to shop, to transport children to school, for social and recreation purposes. People with disability are car users in the same ways as the population as a whole. Indeed, because of restrictions placed upon people with disability by inaccessible public transport, those of who drive may be even more dependent on our cars than the population as a whole.

People with disability need accessible parking because the ability to use a car - as a driver or a passenger - is often essential and sometimes our only transport option.

It is also true, however, that people with physical disability have fewer choices in moving about the community safely, easily and independently than members of the public generally. The limitations forced upon us are a consequence of the low levels of accessibility of public transport, particularly trains and buses. These failings are made worse by the expense and unreliability of wheelchair accessible taxi services.

A few key statistics illustrate the scale of the barriers that prevent people with physical disability from moving around New South Wales as freely as other residents:

  • 90% of railway stations in NSW are not accessible to wheelchair users currently and will not be accessible for at least 9 years (and very much longer in many cases).
  • 60% of State owned buses in NSW are not currently wheelchair accessible.
  • 80% of privately owned buses in NSW are not currently wheelchair accessible.
  • 96% of taxis in NSW are not currently wheelchair accessible.

As a result of the continuing failure of public transport to facilitate equality of opportunity for people with physical disability, we are forced into a much greater reliance on private vehicles. For example, an NRMA forum on parking in the Sydney CBD found that 80% of people with mobility difficulties have no alternative but to drive (or be driven) because of restricted access to other forms of transport.

This disproportionately high reliance on private transport requires planners and the public to accept the need for two interdependent components of mobility assistance for people with physical disability.

  • The availability of flexible parking rights through mobility parking permits.
  • Convenient and plentiful parking, with an ample and reliable supply of parking spaces designated for the sole use of mobility parking permits.

3. SO …What's the Problem?

Access to parking, particularly in areas of high demand such as places of employment, education, recreation and shopping, has become increasingly problematic for people with physical disability. The problems arise in several ways:
  • Sometimes there are simply not enough parking spaces available.
  • Sometimes there are insufficient numbers of available parking spaces designated for exclusive use by authorised mobility parking permit holders.
  • Often the system of designated parking spaces is abused by thoughtless or indifferent members of the public who park without displaying the authorised parking permit and exclude people with physical disability.

The difficulties faced by people with physical disability centre on two main concerns:

  1. The provision and misuse of mobility / disability parking permits; and
  2. The inadequacy of the provision and policing of designated accessible parking spaces.

4. Mobility Parking Permits

The mobility-parking permit was first introduced to NSW in the early 70s. It is administered in NSW by the Roads and Traffic Authority (RTA) and in other states by a range of government departments or instrumentalities. In Western Australia it is issued by a non-government agency, ACROD.

There are three types of mobility parking permit issued in NSW:

  1. For people with permanent disability who drive themselves;
  2. For passengers who are driven by someone else (for example a family member, friend or worker with a disability-related service provider); and
  3. For people with temporary mobility restrictions.
  1. For further details on these permits Australia-wide see the following web sites:

    www.rta.nsw.gov.au/visit/mobilitypark_0301.pdf

    www.melbourne.vic.gov.au/infopage and follow the links

    www.brisbane.qld.gov.au/council/ and follow the links to disability services

    www.accessibility.com.au/sydney/travel/parkperms.htm

    www.islandnet.com.au

    The NSW mobility-parking permit is much valued by people with physical disability (and others) with a genuine need for the concessions it allows. The valuable support it provides, by which we mean an accessible parking space near popular and/or busy locations, results, however, in abuse by people who do not genuinely need the benefits built into the system.

    Over the duration of the parking permit scheme in NSW there has been a constant and substantial increase in the number of people applying for and being granted mobility parking permits. During that time the original criteria for determining eligibility have not changed.

    PDCN accepts that the increase in the number of mobility parking permits is due (in part) to an increase in the number of people with disability who genuinely need access to designated parking because of mobility difficulty. We recognise that with an ageing population it is likely that the number of genuine applicants will continue to increase rather than decrease.

    PDCN strongly believes, however, that a significant proportion of the increased number of mobility parking permits is due to successful application for the concession by people with no genuine need. In short, people with no mobility difficulty are abusing the system.

    In attempting to find reasons behind the escalating number of permits issued, it seems clear that the mobility-parking permit is a victim of its own success. As the scheme has become better known, as the number of locally based access committees has grown, as designated parking spaces have become more widespread in premium and desirable locations and as the amount of free on-street parking spaces has become scarcer (especially in CBD areas) the demand for mobility parking permits has multiplied.

    The NRMA parking forum "Breaking Down the Parking Barriers" conducted in 1998 identified a number of problems related to perceived greater availability of parking permits and their abuse. These included:

    • Medical Practitioners (mostly GPs) allocating mobility parking permits to people who were not necessarily eligible (it is not difficult to picture over-worked doctors, short of time perhaps, responding to emotional blackmail / harassment by persistent patients who have no real need for a mobility parking permit but do have the tenacious self-interest to abuse the system).
    • Temporary permits being abused by people long after recovery from temporary impairment.
    • Current permits for passengers being misused by non-eligible drivers when the permit holder is not occupying the vehicle.
    • Expired permits (both driver and passenger types) being misused by non-eligible drivers, sometimes even after the original permit holder had died.
    • People without permits misusing designated parking spaces, safe in the knowledge that no truly effective policing and / or enforcement mechanisms operate in many locations.
    • Stolen or forged permits misused by non-eligible drivers.

5. Making the Mobility Parking Permit work Better for people with Genuine Need

PDCN does not wish to restrict access to a mobility-parking permit by any applicant whose need is genuine. People with real mobility difficulties need and welcome the support and accessibility made possible by the current scheme.

At PDCN we believe, however, that if the current system is to survive as a meaningful and valuable support to living in the community, access to the benefits of the mobility-parking permit must be more clearly targeted on people with genuine need. In short, we need to ensure that abuse of the scheme is made more difficult.

In our view, a key point at which the potential for abuse occurs comes when a medical practitioner is asked to confirm that an applicant is eligible for the parking permit. The process of applying should become more rigorous so as to deter bogus applicants but not so off-putting as to deter genuine applicants.

We invite comment, therefore, on the range of proposals set out below. The proposals cover three areas:

1. Application for a mobility parking permit

2. Issuing of mobility parking permits

3. Prevention of fraud

Our aim is to make it more likely that only those people with genuine need for a mobility parking permit can deemed eligible to receive one.

Option 1: Remove responsibility for assessing applicants from all General Practitioners.

The current arrangements generate conflict of interest. People intent on abusing the system for assessing entitlement to mobility parking permits can bring all kinds of subtle (and not so subtle) pressure to bear on local GPs who may be overworked, short of time and simply too busy to give due thought and consideration to a potentially fraudulent application.

Option 2: Designate one or more (a small number) of medical practitioners (or other designated person) in each local government area as assessors of applications for mobility parking permits.

The General Practitioner (or other designated person) responsible for assessing applicants should not be the medical practitioner of the applicant. Applicants should be required to seek authority for a parking permit from a person not directly known to them in relation to day-to-day medical and/or community living support.

Option 3: Applicants to renew current mobility parking permits should be re-assessed at the point of application.

As currently held mobility parking permits expire, all existing holders should be re-assessed using the new arrangements set out above. Abuse occurs (in part) when current mobility parking permits are misused or abused by people who are not entitled to use them. New applicants will be required to undergo more rigorous application processes. Existing holders should be required to undergo the same process once, on the expiration of their current permit.

Option 4: Applicants should be charged an administration fee

A small administration fee ($25 - $50) should be levied on applicants. The fee would serve two purposes. Firstly, it would make possible a self-financing application process (practitioners designated to assess applications would be paid to take on the work). Secondly, applicants would be required to consider the potential cost of applying. The fee arrangement would allow discretion to waive the fee for applicants for whom any additional financial burden would create a disincentive.

Option 5: Transfer responsibility for issuing mobility parking permits from the RTA to another agency.

We seek comments on the suggestion that the RTA may not be the most appropriate body to issue mobility parking permits. PDCN has no fixed view on this question. In Western Australia the parking permit is issued by a non-government organisation. Overseas, in the UK for example, local government issues mobility-parking permits. There is clearly some benefit, however, to the current arrangement, which allows a driver with disability to conduct all vehicle registration / parking authority business at one location … the local RTA office.

Option 6: Introduce an audit process similar to the NSW Taxi Subsidy Scheme.

In NSW the current taxi subsidy scheme has an effective monitoring and auditing process. We favour the introduction of a similar arrangement in relation to mobility parking permits. Every year a randomly selected small sample of practitioners responsible for assessing applicants and holders of mobility parking permits should be monitored to ensure that applications are genuine and that assessments are valid. Any abuse identified through such an auditing process should be subject to appropriate penalties, which would include the removal of the right to assess applications as well as financial penalties.

Option 7: Redesign the permit that must be displayed by legitimate holders

The current, white-paper permit is too easy to forge and / or misuse. A range of suggestions has been made to make it more difficult to abuse. These include:

  • Print the permit on brightly coloured, thick card.
  • Print the permit using two colours.
  • Do not print on white card.
  • Include a photograph of the holder (fixed to the reverse side)
  • Include a hologram.
  • Choose one colour for drivers, a second colour for passengers.

We welcome comments on and amendments or additions to the suggestions above.

6. Provision and Policing of Designated Parking Spaces

Even if every mobility-parking permit issued to people were issued to people with genuine need as a consequence of mobility difficulty there would still be some abuse of the designated parking system. We must, therefore, address questions of provision and policing of parking spaces as well as applications and issuing of mobility parking permits.

Before 1981, the United Nations International Year of Disabled Persons and the advent and growth of access committees, designated parking for people with disability was virtually non-existent. Twenty-one years down the track, designated parking has spread from shopping centres, airports, council chambers to the streets, to places of recreation and entertainment such as theatres and beach fronts, parking stations and the like. They are highly sought after because of their convenient locations. The very fact that makes them valuable to people with mobility problems creates the potential for abuse.

Even with the growth in the number of designated parking spaces over the last 20 years, however, the growth of legitimate demand has outstripped the supply of spaces. This trend is likely to continue. As our population profile changes and more of us live longer in the community demand for accessible parking will increase. In short, we need more designated parking spaces as well as more effective enforcement of parking regulations.

At the NRMA forum (mentioned above) a range of issues concerned with parking spaces and policing included:

  • Accessible parking must be integrated with public transport services as a matter of equity.
  • Appropriate design of designated accessible parking spaces is critical to independence and safety especially where there is variation in the kind of provision e.g. parallel, 90 or 45 degree parking.
  • Off-street parking in parking stations can pose access difficulties when ceiling heights are too low, automatic ticketing machines are unsuitably located, the cost of spaces is prohibitive.
  • Signage for spaces is poorly marked, inconsistent, lacking clarity and visibility.
  • Current penalties especially in off street parking spaces e.g. shopping centres are ineffective deterrents.
  • Enforcement of regulations is lax or non-existent.
  • Policing of abuse of mobility parking permits is poorly resourced, not a priority or simply absent.

On street parking is now better policed since responsibility for monitoring has been passed over to local councils. Nevertheless, a recent survey of designated parking spaces in the Sydney CBD conducted by Sydney City Council over one day in July 2001 found:

  • Only 57% of vehicles displayed a mobility parking permit (conversely 43% did not)
  • Of those displaying a permit, 22% stayed longer than 8 hours and 28% arrived before 9a.m.
  • Of the 43% NOT displaying a permit, 80% stayed under 15 minutes
  • 18% of vehicles had a driver or passenger with an obvious mobility disability (conversely 82% did NOT have an obvious disability)
  • The length of stay averaged 3.5 hours

PDCN invites feedback on the proposals set out below, which are intended to increase the availability of designated parking spaces for legitimate holders of mobility parking permits.

Option 8: Increase the proportion of designated parking spaces

We should double the proportions of designated parking spaces required by Building Code of Australia. The new minimum requirements must be incorporated into the draft standards on access to premises and access to transport.

Option 9: Financial incentives should be introduced for operators of parking areas who exceed the minimum requirement of the Australian Standard.

Concessions and / or incentives should be built into corporate tax arrangements, land use fees, rates, etc where a provider of designated accessible parking exceeds the requirement of the Building Code.

Proposal 10: Penalties for abuse of designated parking spaces should be high enough to be a real deterrent.

The penalty for misusing a parking permit or using a designated parking space without proper authority should be no less than $500 for the first offence.

Option 11: The permit should be re-designed to be more easily identified or more conspicuous by its absence.

The design proposal made above not only makes the permit more difficult to forge; they also make policing more effective. A more easily seen or conspicuously absent permit allows policing agents to be more certain in the conduct of their duty.

Option 12: Training for enforcement officers in the priority matter of cracking down on abuse of designated parking.

Awareness of the issues and commitment to a policy priority should be incorporated into the training of parking enforcement officers.

Option 13: Policing of designated parking spaces on private land (e.g. shopping malls, cinemas, etc) should be transferred to local authority enforcement officers.

In some areas, agreements have been reach between the local government authority and owners of private land on which shopping malls and other 'public' facilities are based to empower local authority enforcement officer. These arrangements should become standard practice throughout NSW.

Option 14: A debate (with a clear deadline for completion) should commence into the pros and cons of introducing a two tiered parking scheme in NSW.

The parking needs of different people with disability vary. It is not unusual for people with disability who use wheelchairs or other mobility aids to need wider parking spaces than other people with disability. In some circumstances, however, it may not be necessary for wider bays to be immediately adjacent to the destination (in a covered car park at a shopping mall, for example, extra wider bays could be located at a distance from the lifts while the much larger number of narrow bays designated for the majority of people with disability could be close to the entrance). PDCN has no firm view on this proposal and welcomes feedback.

PDCN welcomes comments about and feedback on the ideas and proposals presented in this discussion paper.
Comments should be sent by 16th August 2002 to

email admin@pdcnsw.org.au
letter PDCN, 3/184 Glebe Point Road, Glebe NSW 2037
fax 02 95562 4644 

This discussion paper has been prepared by the Transport Policy Group of the Physical Disability Council of NSW and approved by the Council's Management Committee on 22nd July 2002.

Public Transport — Priority Issue

this page updated September 23 2006

The Physical Disability Council of NSW Inc (PDCN) is the peak body representing people with physical disabilities across New South Wales.
PDCN is involved in information, education and systemic advocacy for, and on behalf of, people with a physical disability.

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