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Personal Support — Priority Issue

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What's the Issue?

For many people with physical disability, our ability to participate in society relies on adequate provision of assistance and practical support with activities that most people take for granted. We might need help to get in and out of bed, to shower, use a toilet, get dressed, make food, keep the house tidy, go shopping, take notes at college, use a photocopier, etc. The list is almost endless.

What's the Problem?

This kind of support can be needed wherever we make our contributions to family, community or society: at home, at work, at school and in social, recreational and community settings. But, in our judgment, the policies, planning and service provision we need are currently inadequate.
The system isn't working as it needs to work.

There is no coherent policy objective for evaluating programmes.

There is no clear, coherent or cohesive framework for programme development and policy implementation.

Bureaucratic complexities and administrative concerns have overtaken the needs, aspirations and interests of people with disability.

What's the Evidence?

As many as 200 people with physical disability are on the waiting list for services from the Home Care Service 'Virtual Pool', which was supposed to meet the needs of people with 'high levels of support' requirements.

At least 100 people with physical disability are currently on the waiting list for assessment of their need for self-managed personal support services through the Attendant Care Programme of the State Government.

Approximately 60 people already allocated funding for support through the Attendant Care Programme have no service because of a dispute between the funder and service providers over charges and costs.

People with physical disability who want to live at home are being required to live in hospital, rehab units and/or nursing home facilities that are inappropriate for their current needs because funding is not available for community support.

Some people have been discharged from specialist units in metropolitan hospitals to hospital wards in regional NSW, rather than their own homes with adequate support.

Delays in processing applications to the Service Access System (SAS) have prevented people with physical disability from establishing or sustaining support arrangements, creating avoidable difficulties in sometimes desperate circumstances.

Difficulties are being experienced with access to services of the Home Care Service of NSW, resulting in growing waiting lists; delayed assessment and referrals; sometimes extreme difficulty in augmenting existing service hours; and a lack of consistency in service standards across the State.

What do we want to achieve?

PDCN has been co-ordinating a campaign to improve the quality of services available throughout NSW to assist people with physical disability to live in their own homes with the support they need.

On 8th April, representatives of 21 organisations met to agree a strategy for campaigning.

On 6th May, 28 organisations signed a letter to Disability Services Minister, Mrs Faye Lo Po' calling for Government action urgently.

WE CALL FOR

An immediate injection of sufficient funds (on a recurrent basis) to eradicate the current waiting list for the HCS 'virtual pool'.

An immediate injection of sufficient funds (on a recurrent basis) to eradicate the waiting list of applicants to the Attendant Care Programme.

Urgent action by funding and service provider agencies to resolve the dispute about costs and charges relating to the Attendant Care Programme so that the 60 people allocated funds can use those funds to live at home.

Additional funds, reorganisation of existing funds and better management of current resources to develop, extend, improve and replicate best practice in the Home Care Service of NSW, consistently across the State.

The creation of a State-wide Advisory Committee (led by DADHC) similar to the PADP Committee led by NSW Health. It would to reform, re-structure and modernise personal assistance and support services in NSW, reporting to the Minister for Disability Services.

Action Toolbox …

WHAT CAN YOU DO?

Do you know anyone who's had trouble with services like Home Care, Attendant Care Programme, the Virtual Pool or the Service Access System? Or have YOU had a problem? Tell PDCN.

Write a letter to your local State Member of Parliament urging him her to raise the issues in this ALERT in Parliament. Personalise your letter. Send a copy to PDCN.

Write a letter based on this ALERT to Mrs Faye Lo Po', Minister for Disability Services, Level 25, 8 Castlereagh Street, Sydney NSW 2000. Urge the Minister to meet with representatives of the disability sector. Send a copy to PDCN.

Read and use the campaign pack, available from PDCN on FREECALL 1800 688 831 (ask for Sharon or Craig) or email: pdcnsw@pdcnsw.org.au

Personal Support — Priority Issue

this page updated September 23 2006

The Physical Disability Council of NSW Inc (PDCN) is the peak body representing people with physical disabilities across New South Wales.
PDCN is involved in information, education and systemic advocacy for, and on behalf of, people with a physical disability.

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