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Systemic Issues — Priority Issue

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We have all welcomed the Minister's decision to halt the review of advocacy and information services announced on 10th January. As PDCN understands events, the departmental announcement of 1st November was universally welcomed by the disability advocacy and information sectors. We saw it, if I can summarise crudely, as an acceptance of the 'NCOSS compromise position' formulated early in the campaign to oppose the consequences of the ADD seminar on 6th February ADD.

The sector has agreed we want to draw a line under those events and say, "finished". We want to look forwards … positively if we can. The disability advocacy and information sectors and DADHC (since the new DG took a very direct interest in this hot potato) have worked hard at re-building positive dialogue and constructive debate around a new strategy, announced on 1st November, with 4 "key features".

This paper asks PDCN Management Committee members (and other readers) to focus on a few crucial issues that connect to the first bullet point of Margaret Allision's key features in her letter of 1st November, namely:

"Developing strategic directions on advocacy and information services in consultation with the disability sector,"

1. Beginning the difficult debate

The DADHC DG invited a small group of organizations to a pre-announcement briefing on 1st November. PDCN was one of them. Among other purposes, the briefing was intended to be a 'confidence building measure'. At that briefing a commitment was given by departmental representatives to organise what became an "Advocacy/Information Workshop" on 26th November. The participants from the sector were AQA, BIA, CID, Disability Council, Disability Safeguards Coalition, IDRS, Illawarra Disability Trust, NCOSS, PDCN and PWD. Disability Services Aboriginal Corporation and MDAA were invited to attend but were unable to do so.

The department issued a communiqué and notes of the meeting were prepared from comments recorded on a white board. Both these documents have been circulated to PDCN Management Committee members.

The DADHC initiated workshop was intended to stimulate debate. It begins a process rather than ends it. It is conceivable that the debate could take two years. Not all of that debate will be easy for disability advocacy, disability information or disability service providers all of the time. For that reason, if no other, it seems prudent to flag at the outset what might be some prickly issues for all of us as we develop new strategic directions for disability advocacy and information services.

There are at least three big questions that we ought to get clear in our minds if we are to engage constructively with the debate that is about to commence:

  • What do we mean by advocacy?
  • What's our view of the relationship between advocacy and information?
  • What about the relationship between advocacy and service provision?

2. What do mean by advocacy?

Participants in the workshop on 26th November agreed that the workshop was neither the time nor the place to debate what constitutes or does not constitute advocacy. That was a reasonable position to adopt at the workshop. It is not, however, a position that can be sustained indefinitely.

If we are going to work together through a debate about advocacy, which will sometimes be difficult, the disability community is going to have to try to reach agreement about what we mean by "advocacy". Or we are going to have to agree that we cannot agree. What we must not do is use the language of advocacy and definitions, which underpin that language, as if we are all talking about the same things. It is crystal clear that we do not all agree about what is or is not an appropriate definition of an advocacy service. Our sector is going to have to tackle this unresolved question. The sooner we do so, the better.

I'm not going to attempt to define anything here, in what is intended to be a brief paper that raises some questions. Nevertheless, it seems useful to re-restate some principles that PDCN subscribes to. In doing so, however, I can only acknowledge that not every organization currently funded under the disability advocacy and information programme may feel entirely able to sign up to these principles. That, I feel, merely confirms the need for us to have the debate:

  • Advocacy must be independent;
  • Advocacy must be autonomous;
  • Advocacy must be on the side of the person or people with disability;
  • Advocacy must focus on the fundamental human needs and/or rights and interests of people or persons;
  • Advocacy should have a clear value base of social justice and full inclusion of people with disability as contributing/participating members of the community;
  • Advocacy is about achieving justice;
  • Advocacy is about achieving equity;
  • Advocacy must minimise conflict of interest;
  • Advocacy must remain loyal and accountable to the disadvantaged party over the long term where necessary;
  • Advocacy is distinct from service delivery;
  • Advocacy is not service provision or personal care support.

(Slightly revised from The National Advocacy Workshop "core principles", June 1994. The key revision is to remove "strive to" from the first 3 bullet points.)

To the core principles above I would add the helpful comments by Robyn Banks and Rosemary Kayess in 'Disability Advocacy: Too Much Talk and Not Enough Action' that the goal of advocacy should be to achieve far-reaching social change through the removal of disabling barriers and that Government should support a strong advocacy sector founded on commitments to:

  • Self-determination by people with disability
  • Accountability of individual advocates (and advocacy organisations)
  • Systemic change rather than 'fire fighting' and/or crisis avoidance / resolution.

To which components I would add the simple but necessary requirement that in advocacy, as in everything to do with our lives, there should be "nothing about us without us". It ought not to have to be restated but, if we're about to conduct a far-reaching reform of disability advocacy sector, we need to ensure that people with disability are centrally involved in that debate and in the majority wherever decisions that involve the sector are taken about the strategy.

The really difficult consequence that flows from signing up to the principles and parameters outlined above is that not everything that calls itself advocacy in NSW fits the description. What, therefore, does the sector do?

3. The relationship between advocacy and information services

Advocacy is a good thing. Information is a good thing.

Advocacy and information are not, however, the same. A very strong argument can be made that information is essential to good advocacy work. An information service is not, however, and cannot be the same thing as an advocacy service. Our sectors must be clear about the distinction between the two types of services. That probably means that in setting new directions we must all acknowledge that we are talking about distinct, sometimes closely related strands, modules, themes or components of a broader picture. The development of new strategic directions for advocacy services and information services ought to be autonomous and independent of each other. We should collaborate and keep one another informed but we should recognise that a line does exist between the two types of activity. Identifying and respecting that line benefits both sectors.

4. The relationship between advocacy and service provision

The whole community has to find a way to deal with what could prove to be a fault line in the sector as it is currently organised and funded in NSW. There is a simple question that needs to be asked and answered, not asked and fudged:

  • Is it consistent with the principles and parameters above for any individual organization to strive to be a disability service provider and a disability advocacy service provider?

Different organizations in the NSW sector will adopt different positions in response to this question but we must not avoid a serious debate here because we fear we might not agree. For what it's worth, as someone who has worked as both a service provider and an advocate in disability and non-disability sectors, I think it is best for organizations to concentrate on their core business and operate to their best ability in the core business of their choosing. That means, I believe, service providers should provide services and advocates should advocate. We should respect and value each other's contribution but it's best not to try to do both at the same time.

Dougie Herd
PDCN Executive Officer
4th December 2001


— PDCN Response to DADHC, 2001

Systemic Issues — Priority Issue

this page updated September 22 2006

The Physical Disability Council of NSW Inc (PDCN) is the peak body representing people with physical disabilities across New South Wales.
PDCN is involved in information, education and systemic advocacy for, and on behalf of, people with a physical disability.

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